General

Cupitt’s Estate FAQ – The Essentials


We’re so glad you’re curious. Here’s everything you might want to know about visiting us. If there’s something we’ve missed, just reach out – we’re real people and happy to help.


WINE TASTINGS & TOURS

What are your cellar door hours?

We’re open for wine tastings from 11am to 5pm daily. Last tastings kick off at 4pm.Explore tastings

Do I need to book a wine tasting?

We recommend it, especially on weekends or public holidays. Walk-ins are welcome when we can accommodate, but bookings ensure we have a spot ready for you.Book a tasting

Can I buy your wines online?

Absolutely. Shop our full rangehere. We ship Australia-wide.

Can I visit the winery?

Yes, book the Tour & Taste experience Wed, Fri or Sat at 11am and take 1 hour. $60pp. Must be pre-booked.Book your tour here.

Do you offer group tastings?

Yes! If you're planning to visit with a group of 7 or more, please get in touch via ourGroup Wine + Dine Experiences pageso we can tailor the experience.

Is there a fee to do a wine tasting?

Wine Club Members and their guests taste for free. Otherwise, it’s $15pp (or waived with 2+ bottle purchases per person).

Can I do a wine tasting during my restaurant booking?

We suggest doing a tasting before or after your meal. Or try our self-guided tasting flight at your table. Our servers are more than happy to assist you if you want to sample some of our wines by the glass. 

Can I drink takeaway wine on-site?

No, wines purchased at the Cellar Door are for takeaway only. Please purchase wines from the bar for on-site enjoyment.


DINING

What are your restaurant hours?

Lunch:7 days from 11.45am

Dinner:Friday and Saturday nights from 5:45pm

View our menu

Do I need to book a table?

We do accept walk-ins, but we recommend booking, especially on weekends.Book online here.

Can I bring my kids?

Of course! We’re a family-run estate and welcome families. We’ve got kids' meals, high chairs and plenty of space for little ones to explore and run around on the lawn.

Can I book a table for a group?

We love our groups at Cupitt's. Book a table in the Wine Garden for our casual dining menu and order as you go from the bar or QR codes at the table.Group Dining is also available in the Dining Room.

Do you offer a casual food menu?

Yes, ourWine Gardenoperates daily from 11.45am and Fri evenings with a relaxed menu. Located on the deck and garden areas.

What’s the dress code?

Smart casual in the restaurant. Casual attire (with shoes!) is fine outdoors.

Can I BYO cake?

Yes, with a $3.50pp cakeage fee. Or order our house-made chocolate mud cake ($65, 48 hours' notice). Unfortunately this is not a gluten free cake.

Do you cater to dietary needs? Are you gluten free, vegetarian and vegan friendly?

Yes, vegan, vegetarian, and gluten-free options are available on the menus of both the Dining Room and Wine Garden. Let us know when booking and we'll look after you. We also look after other dietary needs, we just need you to be specific about it when ordering.

Is there a surcharge?

Yes, 10% weekends, 15% public holidays. Credit card surcharge: 1.5% (credit), 0.8% (debit).

Do you offer takeaway food?

Beer and wine are available at the Cellar Door and if you don't finish off your pizza on the lawn, just ask for a takeaway box as we're happy to oblige.


ACCOMMODATION

When is check-in/check-out?

Check-in to our luxury accommodation villas is 7 days a week between 3–5pm. Check-out: 10am.View villas

Is there parking and Wi-Fi?

Yes each villa has designated parking and complimentary Wi-Fi are included.

Do the villas have cooking facilities?

There is a microwave but no stovetop or oven. Each has a kitchenette and essentials for a comfy stay.

Is breakfast included?

Yes, guests receive a breakfast hamper with house-baked sourdough and other goodies. 

Is coffee included?

Yes each villa has locally roasted coffee in villa, it’s a pour over. Barista made coffee is available from the bar after 9am 7 days a week. 

Can children or pets stay?

Kids under 12 can use the sofa bed, we have cots available for under 2. Villas are not pet-friendly, butThe Farmhouseis.

Can I entertain in my villa?

Registered guests only. No parties allowed. Quiet hours: 10pm–8am.

When will my villa be serviced?

For stays 3+ nights, we provide a mid-stay service. If you need something on other days, please just reach out to the reception team during business hours.


WEDDINGS & EVENTS

Do you host weddings?

Yes - visit ourWeddings pageto learn more. We can host weddings of varying sizes from intimate weddings of 20 guests through to full estate-takeover weddings of 120.

Can I host a private event or celebration?

Definitely. Emailevents@cupitts.com.aufor availability as we love hosting special birthdays and anniversary parties etc. We also host corporate events and retreats.

Do you have group dining policies?

Yes shared-style menus for groups 10+ in the restaurant.Here's where you find the Group Dining information. For groups in the Wine Garden, please call us as we're happy to help.

Is there live music?

Every Sunday, 12:30–3:30pm and many Fridays we have free live music on the Wine Garden lawn. Visit theWhat’s Onpage to see what live music is coming up next.


PETS, ACCESS & TRANSPORT

Are you dog-friendly?

Yes, dogs are welcome in the Wine Garden on leads. Not allowed in the restaurant, deck, or cellar door. However, if you're booking a Cellar Door tasting, advise you have a dog and we'll pop you just outside.

Is the estate accessible?

Yes, most areas are accessible, including a wheelchair-friendly villa. Guests have commented how close it is when staying in the accessible villa to access the restaurant, wine garden and cellar door.

Do you have a courtesy bus?

We don’t provide on-site transport, but there are plenty of local options to get around, including taxis, Ubers, Local Rides, ELux Rides, and Shoalhaven Passenger Service.

Do you have parking?

Yes, ample free parking is available on-site. Cars can stay overnight, but need to be collected by 11am the following day.


WINE CLUB & WHOLESALE

What is the Cupitt’s Wine Club?

Get exclusive wines, early access, and discounts.Join here. You can enjoy 20% off wine all year round.

Is there a joining fee?

No. A 6 bottle buy in for the first purchase and an ongoing commitment to a a regular delivery (every 4 months) all with a 20% discount.

Can I buy wholesale?

Retail via Cellar Door. For wholesale, email our sales team atorders@cupitt.com.au.


POLICIES & OTHER QUESTIONS

What if I’m running late?

We’ll hold your table for 15 minutes. Call us on (02) 4455 7888 if delayed.

How do I cancel a booking?

Use the link in your confirmation email, or call us directly.

What’s your cancellation policy?

For group bookings, please cancel more than 24 hours in advance to avoid a $25pp charge.

Do you cater for allergies?

We do our best, but cross-contamination is possible. Please inform us and carry any necessary medication. We are happy to help cater for most allergies and food intolernaces.

Do you charge a service fee?

Tips are at your discretion and shared among the team.

How do I apply for a job at Cupitt’s?

Email your CV and a note about yourself toamy@cupitt.com.au. Check out ourCareers page.

How do I report a refund or food concern?

Emailinfo@cupitt.com.auor call (02) 4455 7888 with full details. We’ll respond within 72 hours.


CONTACT US

Call us on(02) 4455 7888or emailinfo@cupitt.com.au.We’re here to help!